Maximising ROI with Managed Service Providers
IT can be a massive investment for your organisation. With the rising cost of skills and the advancement of technology, you can invest a lot into technology and end up reaping nothing. It is vital to make sure that you’re maximising your return on investment (ROI) at all times.
One of the best ways to maximise your return on investment is by tackling the challenge of the cost of skilled workers. After all, IT skills are not only expensive but the process of attaining them can be costly — the recruitment process can be tedious. Enter Managed Service Providers (MSPs), who completely mitigate this.
In this article, we’re going to go over exactly what return on investment means and how you can work with a Managed Service Provider (MSP) to be able to maximise your ROI.
Understanding ROI in the Context of Technology
Return on Investment (ROI) is essentially what it says — it’s how much return you make on your investment. This can usually be calculated as any percentage is calculated, in which you subtract the initial cost of the investment from its final value, then divide this new number by the cost of the investment, and finally, multiply it by 100.
However, more importantly, your return on investment is essentially the success of an implementation. By profiting from your investment, you create success and prosper. But, there are also other things to consider, such as customer satisfaction, market share, risk management, and employee productivity.
With this, the ROI needs to be made in places that bolster productivity and customer satisfaction, which means streamlining costs and improving performance to ensure the effect is positive all around.
The Role of MSPs in Maximising ROI
Managed Service Providers (MSPs) are great for maximising ROI by streamlining costs and improving service and performance. MSPs essentially handle every aspect of IT within your business — this means that they take care of IT maintenance, installation, security, and every other aspect of IT that you can think of.
Working with an MSP is great for maximising ROI as you remove the cost of personnel, while also providing a better service all-around.
MSPs are flexible businesses with lots of employees to tend to your needs whenever you need them, and so — unlike an in-house IT specialist, who might have a hierarchy of important tasks they need to complete — everything gets sorted quickly and effectively.
Key Benefits of Partnering with MSPs
Cost Savings
The main key benefit of working with an MSP is the cost savings. After all, hiring in-house IT expertise can be incredibly expensive due to the global IT skills shortage.
You’re essentially saving costs with no downside — as working with an MSP is very similar to hiring someone in-house, if not better.
Access to Expertise
MSPs are companies that are filled with IT experts, who will help solve your problems and ensure that you can have all of your IT needs fulfilled. This comes at a much lower cost than hiring an in-house IT specialist and has the benefit of multiple minds coming together with different perspectives.
Because of this, you have a variety of expertise that you can tap into to ensure that your investments are all in the right place.
Enhanced Security
Security is not only important for keeping your data safe but is also financial protection all-round. A security breach can be incredibly costly, and can completely negate and ruin your investment and cause even more damage.
MSPs are great for security — with expertise and around-the-clock protection, your business is protected at all times.
Scalability and Flexibility
Unlike hiring people in-house, you can scale your agreement with an MSP infinitely to meet your business’s growth.
After all, making sure that your business can accommodate growth is vital, and that includes your IT capabilities.
Strategies for Optimising Technology Use with MSPs
Regular Technology Audits
Technology audits are a fundamental part of how MSPs optimise your business’s technology use. Audits will let an MSP see where your business needs to improve, so they can take steps to help your business.
By doing this regularly, you can constantly improve your business and make sure that your investment is being used to take steps to further your business.
Proactive Maintenance and Support
MSPs will proactively be able to take maintenance steps such as scaling hardware, patching, and doing everything else that is required to keep your business up and running.
Customised Solutions
Working with an MSP will give you access to a partner who will be able to give customised solutions that work for you and ensure that you can have a solution that is suitable for your business needs.
Every business will have unique needs that an MSP will be able to use their knowledge to address, and the team will be able to ensure that the solution gets put into action as quickly as possible.
How We Can Help
Having a strong return on your investments is a vital part of any business, including technology. By working with an MSP, you can save money and cut costs while improving your business, ultimately letting you profit and prosper more.
If you’re looking to start working with an MSP, reach out to us today. We’ll be able to talk you through the process of taking your business to the next level while ensuring that you’re informed every step of the way.
Get in touch with us today and see how we can help.