The Top Technology Trends You Need To Know For 2025!

 

As we move into the new year, now is the time to look at the key technology trends that are going to dominate 2025. From the rise of AI agents to a focus on energy-efficient computing, 2025 is set to be a big year for technological innovation.

Our latest article takes a look at our predictions for the AI, cybersecurity and cloud technology trends of 2025, and what they will mean for your business.


The Rise of AI Agents

Every big tech company has invested in AI in the past 2 years. This has led to the creation of OpenAI’s ChatGPT,  Microsoft Copilot, Google Gemini and Meta’s Llama, just to name a few.   

While there is much debate about which models and implementations are the ‘best’, one thing that all the tech giants agree on is that the next stage of AI innovation is AI agents.

An AI agent is a program that can interact with systems, collect data and use this data to perform self-determined tasks to meet pre-defined goals. This comes with endless application potential, for example a customer support AI agent, that is given the goal of answering customer queries. The agent will be asked questions from a customer, and then find answers from internal documentation to help the customer.

This will save businesses time and money on staffing, allowing existing employees to prioritise their time more effectively. But it does mean that a strong data strategy will become more important than ever.

Join us on January 28th at 10am for our free webinar on Microsoft’s Copilot for 365, the game changing AI tool. Sign up here.


The Need for Public Cloud

Public cloud, such as Microsoft Azure, AWS or Google Cloud Platform, is certainly not a new trend, with public cloud spending increasing by 20.4% in 2024. However, this is set to break new records in 2025.

This predicated increase is coming from businesses looking to make the most of the AI opportunity. Whilst it is possible to implement AI solutions using on-prem infrastructure, it is prohibitively expensive for most organisations.

All public cloud platforms have AI services built into their service offering, allowing businesses to add AI to their existing cloud eployments, or take advantage of AI-powered reporting and business intelligence.

This means there is a growing need for expertise in the cloud space, specifically on managed service providers. Managed service providers (MSPS) help get better cost and security optimisation for your business to ensure you are getting the most value from their cloud deployments.

Find out more about our tailored cloud computing solutions we offer at ACS.


Energy Efficient Computing

In server, laptop and desktop computing, there has been a recent push for more energy-efficient chips.

When considering servers, in the era of AI, it has been essential to use high-powered graphic processing units (GPUs), but this comes at a significant cost in hardware and electricity. In order for AI to be adopted by all organisations, this cost needs to come down, which has meant that many tech giants have shifted their focus to making more energy-efficient chips. The impact of this will be lower-cost public cloud services, allowing more businesses to move to the cloud.

In the world of laptops, 2024 saw the release of the first Windows PCs running on ARM architecture.  Historically, Windows has run on x86 processors, which are more power-hungry. These new ARM-based Windows devices are not yet commonplace, but in 2025 we expect to see more organisations making the move to ARM to improve battery life and take advantage of lower power consumption. 


Focus on Data Strategy and Security

With more and more businesses turning towards AI to gain a competitive advantage, the need for data strategy and data security is more apparent than ever before.

Platforms such as Microsoft Fabric provide an end-to-end solution for data storage and analysis, but it is only as powerful as the strategy that underpins it.

This trend towards data strategies will see medium-sized businesses investing in Chief Data Officers, or Head of Data Strategy roles, and small businesses looking to IT providers and MSPs to support them in creating and implementing a holistic data strategy.

With data becoming more important, its security also becomes more crucial than ever. This will mean that businesses of all sizes will need to beef up security, and turn towards security professionals to reduce the risk of a data loss incident.

Find out how we can help with all your cyber security needs.


Democratisation of AI-attacks

Just as small and medium businesses will be able to take advantage of the democratisation of AI in 2025, the same can be said for AI-based attacks.

Whilst the rise of AI-powered phishing attacks has resulted in a 60% increase in all-up phishing emails in 2024, in 2025 we will see a new rise of AI-powered malware attacks, by less skilled bad actors.

There is a vast suite of tools available on the dark side of the internet, that allow anyone to buy a kit that can be used to create malware or launch AI-phishing attacks. This will mean that businesses will be targeted more often and whilst these attacks will not be overly complex, a strong security strategy will still be essential to safeguard against.

Underpinning this security strategy will be technologies such as email security, extended detection and response and identity and access management.

Many of these technologies are utilising AI for detection, and we will see a constant arms race for attackers versus defenders in 2025 and beyond.


Rethinking Security Models

With the world of cybersecurity moving so quickly, businesses need to rethink their security strategies and adopt a timeless approach.

In the past, this has meant adopting a zero-trust approach, where no one is trusted by default, and verification is always required. This is still a strong method of reducing cyber risk, but it will be replaced by Secure Access Service Edge and Continuous Threat Exposure Management in 2025.

Secure Access Service Edge (SASE) is a cloud-based framework that combines network security functions with wide-area networking (WAN) capabilities to provide secure and efficient access to applications and data from any location. It integrates technologies like SD-WAN, secure web gateways, cloud access security brokers, and zero-trust network access into a unified service.

Similarly, Continuous Threat Exposure Management (CTEM) is a proactive cybersecurity strategy designed to continuously identify, assess, and mitigate vulnerabilities across an organisation's digital footprint. It involves a five-stage process: scoping, discovery, prioritisation, validation.

Both frameworks are expected to become more commonplace in 2025 due to the increasing need for secure remote work solutions, the rise of cloud services, and the growing complexity of cyber threats.


Adoption of Low Code and No Code Platforms

In the past few years, there has been a steady rise in the usage of low-code and no-code platforms that can be used to create custom apps and automation. This is set to explode in 2025 as these platforms begin to fully integrate AI into their toolkit.

An example of this is Microsoft’s Power Platform, which is now integrated with Copilot, allowing employees of all skill levels to build tools to help them work more effectively.

These platforms have not only transformed how something can be built, but are transforming what can be built, with tools to build intelligent applications and autonomous AI agents.

The proliferation of low-code and no-code platforms has the potential to spark innovation in all industries and increase efficiency within the workplace.


How We Can Help

2025 is set to be an incredibly exciting year for technology and IT. But with so many new products and services coming out, it can be difficult to know how to get the most from your IT budget and keep up with the increasing crucial security you need to have in place for your business.

We work with companies of all sizes and across industries to make the most of the AI and cloud opportunities, without ever compromising on security.

If you want to find out more about any of the trends we mentioned or want to discuss your IT strategy for 2025, contact us today.


 
Isobel Mccaffrey